Terms of Use
Doctor-Ink developed and maintains our website and currently allows access to the Site
free -of -charge to users who agree to abide by the terms and conditions of this
Agreement. We operate our website and do business in the State of South Carolina. By
doing business with us you agree that all disputes, regardless of whether we are the
plaintiff or defendant will be settled in a court of competent jurisdiction for the County of
Greenville, SC.
We reserve the right to change the nature of this relationship at any time, and to revise
these guidelines and Terms and Conditions from time to time as we deem necessary.
Any user that violates the terms of this Agreement will have their access canceled and
they may permanently be banned from using the Site and any interactive services that we
offer. Entering the Site will constitute your acceptance of these Terms of Use.
Paying by Credit Card
We gladly accept Visa, MasterCard, American Express, Optima, and Discover. We do not
add any credit card surcharges. Please see our Privacy and Security Statement for more
information about your credit card safety. If your shipping address is different from your
billing address, Doctor-Ink.com requires that this address be listed on your credit card
account as an alternate address for shipping purposes only. You can contact your credit
card company by calling the 1-800 number on the back of your credit card. Doctor-Ink
requires this in order to protect our customers from credit card fraud.
Orders by Check
Checking account orders are only shipped after the check clears. Please allow five-
business days after we receive your check for your shipment to take place. Please note
we charge either $15 or the maximum allowable by law for all dishonored checks.
Our Advertising Partners
For some products that we offer we have teamed up with leading companies to bring you
quality services and products. Our reference to them as an Advertising Partner does not
mean that we are partners with these companies in the legal sense, merely that we are
working with them to offer products and services to you.
All companies that we feature on our site are solely responsible for their own obligations
to you and while we are not legally responsible for their obligations, be assured that we
will always assist you in dealing with them should any issues arise.
Electronic Markers – (Cookies)
Cookies are small encrypted data files (containing references to user ID information
supplied by the user and stored on our secure servers) that may be placed in your hard
drive once you have accessed our site. We use cookies to enhance your shopping
experience with us. The Cookies are used to keep track of your shopping cart and if you
have become a member will remember your password so you do not have to re-enter it
each time you visit the Site. (Note – when we say password we mean your password to
our membership site, NOT to your computer or e-mail account). To learn more about
how we protect customer information, please review our Privacy Statement.
Restrictions on Use of Copyrights and Trademarks
This Site and all materials on the Site, including, but not limited to the sales copy,
navigational aids, images, illustrations, and logos are either our or our affiliates and
licensors property and are protected from unauthorized copying and distribution by
copyright law, trademark law, international conventions and other intellectual property
laws. If you desire to use these properties, you must obtain our written consent prior to
your use.
Disclaimer About Links We Offer to Other Sites
We do not control any of the sites that may be linked to from the Site and therefore we are
not responsible for the content of any sites that may be linked to the Site. These links are
here only as a convenience to you and you access them at your own risk. In addition, we
do not expressly endorse any product or service merely by virtue of having a link to their
site.
Your Privacy Rights – How We Protect Your Information
We are very concerned about privacy matters for our customers and have a separate
section of our website devoted entirely to our policy regarding protecting your privacy.
Please review our Privacy Statement. By using our website you are also agreeing to
abide by our Privacy Policy.
Taxes
Prices on the website do not include sales tax or any other customs duties, use, value
added, excise, federal, state, local or other taxes. South Carolina residents will be
charged sales tax, but all other such duties or taxes shall be paid by you, or, in lieu
thereof, customer shall provide us with an appropriate tax exemption certificate.
Terms of Limited Warranty
In addition to our 60 day RISK FREE Guarantee, we at Doctor-Ink also warrant to the
original customer purchasing such products directly from doctor-ink.com that all such
products sold will be free from defects in materials and workmanship affecting form, fit
and function. We have to limit any claim under this warranty to the customer who
purchased such product and only while such customer owns such product. The Limited
Warranty covers only defects arising under normal use and does not include
malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with
electrical power, usage not in accordance with product instructions, acts of nature or
improper installation or repairs made by anyone other than doctor-ink.com.
Any and all claims with respect to such products where the purchaser seeks a refund of
the purchase price must be made 60 days from the original date of shipment by doctor-
ink.com. The purchaser can make claims to receive replacement product for a period of
one-year from the original date of shipment.
ALL DISPUTES ARISING OUT OF OR RELATED TO THE LIMITED WARRANTIES SET
FORTH HEREIN (CUSTOMER DISPUTES) SHALL BE GOVERNED BY THE LAWS OF
THE STATE OF SOUTH CAROLINA.
Return Procedures
If you need to return any product(s) purchased from doctor-ink.com then you must FIRST
obtain a Return Merchandise Authorization (RMA) number by contacting customer service
at toll free support (877) 799-4779 or see the complete list of procedures for returning
merchandise - Please click here: Return Policy.